
This post is significantly changed from a talk I gave at Different Games. It was prompted by Jon Stokes approaching me and helpfully telling me that my talk made no sense, so hopefully this post will be more clear. SPOILER WARNING: I spoil Brendon Chung's excellent Thirty Flights of Loving.
As a self-proclaimed developer of "personal games", one thing that puzzles me about these games and empathy is that no one really knows how emotional transfer between players and games works -- like, what's really happening when you control a character in a game? Do you sympathize directly with the narrative situation, or are you role-playing, or do you think more in strategic terms, or what's going on? These words -- flow, immersion, empathy, role-playing -- how much do they really explain or predict how we, as humans, experience video games?
There's very little actual research on this because, I think, the game industry isn't interested in funding it and finding out. About the only researcher I've heard of is Jonas Linderoth and he argues for severe skepticism, or that games don't actually teach you anything outside of games -- and that isn't something the game industry would want people to hear.